A US bank has revealed a security breach after it shared customer data with an AI program

Community Bank, which operates in Pennsylvania, Ohio, and West Virginia, disclosed a cyber security breach that exposed customers’ names, dates of birth, and Social Security numbers.

In 8-K coverage filed on May 7 by the US Securities and Exchange Commission, the bank said it discovered customer information through the use of “unauthorized software.”

The bank said it disclosed the incident “due to the volume and sensitivity of non-public information.”

It’s not clear what happened, but based on the language in the archive, it appears that a Community Bank employee may have entered customer information into an online AI chatbot, revealing that information to the chat developer.

Although Community Bank did not specify how many customers were affected by the incident, and how the AI ​​service was affected, the company said it is “evaluating the customer impact” and is sending notifications in accordance with the relevant laws.

Community Bank CEO John Montgomery did not respond to TechCrunch’s request for comment.

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